Job Description

Position:

Sales & Marketing Executive / E-Commerce & Customer Experience Executive

We are looking for a dynamic and versatile individual to join our growing team! You'll play a key role in managing both

online and offline sales

, delivering

excellent customer experiences

, and supporting our

digital marketing efforts

.

Key Responsibilities:

Sales & Customer Interaction

Manage online sales on platforms like Shopee, Lazada, Decathlon, and Begasso.sg Assist walk-in customers and provide first-contact support Convert inquiries into sales via WhatsApp, calls, or in-store interactions Handle appointments for servicing, store pickups, and deliveries Provide aftersales support and resolve customer issues Maintain showroom presentation for an excellent customer first impression

Orders & Inventory Management

Create invoices for offline sales Manage e-commerce order data and fulfillment Oversee stock arrivals and coordinate deliveries Resolve order-related issues proactively Ensure bikes and accessories are prepared, wrapped, and delivered in pristine condition

Marketing & Content Creation

Plan and manage social media posts and engagement Assist with

weekly TikTok Live sessions

and monitor engagement Create and manage YouTube content, including scripting, filming, and uploading Represent the brand online through social media and live events Monitor online reviews and engagement, ensuring a positive brand presence

Requirements:

Passion for cycling and the sports/outdoor lifestyle is a plus Strong communication and customer service skills Familiarity with e-commerce platforms and social media management Organized, proactive, and detail-oriented Comfortable appearing on camera for social media content and livestreams

Working Days & Hours:

5.5 days per week

(specific schedule to be discussed)

What We Offer:

Hands-on experience in sales, marketing, and e-commerce Opportunity to be a face of a growing premium cycling brand Dynamic and supportive work environment

Location:

37 KALLANG PUDDING ROAD 349315

If you are energetic, customer-focused, and ready to wear multiple hats in a fast-paced environment, we'd love to hear from you!

Job Type: Full-time

Pay: $2,000.00 - $2,800.00 per month

Work Location: In person