At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Marketing & Sales Representative serves as the point of contact for multiple customers, including AOG (Air-craft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers as prescribed by Boeing Distribution Services.
Essential Job Duties and Responsibilities:
Quotations (in writing) for stock and non-stock items as prescribed by Boeing Distribution Services (may include sourcing and spreadsheet process with Purchasing), quote entry and follow-up of quoted items with the customer.
Worked with respective functions for completion of Boeing Distribution Services approved contracts, engaged in kick-off meetings, ability in proposing the kind of programs needed.
Be involved in the reviewing of terms and conditions in proposed Contracts, work with both Legal and customer in agreeing on the terms.
Resolves customer claims with functional departments (Execution, Accounting, Quality Assurance etc.), determine root cause, recommend and implement corrective actions; support Ac-counts Receivable with cash collection
Work with Execution when deliveries are delayed; work with customer in identifying alternate solutions and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
Influences price, freight, terms, etc. in accordance with guidelines prescribed by Boeing Dis-tribution Services. Able to negotiate with customer and determine win-win situation for both our company and customer.
Supports Boeing Distribution Services by driving revenue through both inbound and out-bound calls by utilizing persuasive conversation techniques.
Collaborates with Purchasing on the inventory purchases to support major customers, includes making decisions on pricing factors.
Coach and be a mentor to new employees.
Participate in internal and external audits for Sales function.
Other duties and responsibilities as assigned or required.
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