Job Description

Company Overview

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Dingdong Maicai, a leading fresh grocery e-commerce platform, is expanding its successful B2B fresh grocery delivery model to Singapore's vibrant F&B sector. Building on our proven track record in markets like Dubai, we are dedicated to provide efficient, high-quality fresh product solutions to restaurants, cafes, and food establishments across Singapore. Join our dynamic team and play a key role in shaping the future of fresh food supply chain in Singapore.

Key Responsibilities:

Manage end-to-end client operations, including market development, pricing, invoicing, and fulfillment, ensuring business targets are met. Maintain accurate product and pricing data; track key metrics (GMV, margin, penetration, retention) and provide reports for decision-making. Build and improve customer management processes, ensuring accurate and timely data. Work with sales, operations, and finance teams to ensure smooth order-to-after-sales service and enhance customer experience. Research canteen, hotel, and restaurant markets to understand customer needs, trends, and competitors; deliver analysis reports and actionable recommendations. Use data and research to refine customer solutions and develop phased strategies on products, marketing, and sales to boost market share and margins.

Job Requirements:

Diploma or above, with 2+ years in product operations, preferably in fresh food industry. Strong analytical, problem-solving, and data skills. Good cross-functional communication and project coordination. Team player, strong communicator, able to work under pressure.

Registration No.

202431779D

EA No.

25S2678

EA Personnel?

R25128534