, you'll be instrumental in connecting customers with the right products. This position focuses on promoting general insurance products to a wide audience through
outbound telemarketing
.
Your Key Responsibilities:
Meet or exceed sales targets and campaign KPIs, including call quality and operational standards
Conduct outbound calls to clearly present and promote general insurance products to new and existing customers
Identify and act on opportunities to cross-sell and up-sell products
Convert company-generated leads into successful sales
Ensure all call interactions comply with regulatory and quality assurance guidelines
Maintain accurate customer records in the database
Note: Comprehensive training will be provided. For those without GI Certifications, company will be providing training and covering exam fees.
Who We're Looking For
Minimum Requirements:
GCE 'O' Level / equivalent
Preferred experience in telemarketing, sales, or the financial services industry
Possession of General Insurance certifications (BCP, PGI, HI) is an added advantage
Skills and Attributes:
Proficient in English with strong verbal communication skills
Comfortable with outbound calling and engaging various stakeholders
Confident, articulate, and persuasive communicator
Resilient in handling objections and rejection
* Results-driven with a proactive, can-do attitude
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