Job Description

About the Job
The Sales Supervisor supports the mission of the Red Shield Industries, a social enterprise, highly regarded by public for its excellent delivery of donation in kind service which is sensitive and responsive to the community welfare needs and meeting the funding needs of The Salvation Army.
Job Responsibilities
It is expected that the Sales Supervisor will provide leadership to the sales team and ensure efficient supervision of the Family Thrift Stores with established quality, environment and safety practices.

• Conduct daily briefing, roaster work schedule and monitor daily attendance of personnel/team under supervisor
• Provide hands on leadership and supervision to all staff / volunteers working in the respective store.
• Handle all sales services complaints/feedback with tactfulness and to report these issues
• Liaise closely with Retail Manager / designated Managers to develop local promotion, marketing and advertising ideas and strategies
• Assist in developing gross sales revenue to meet and exceed business target plans
• Working closely with Warehouse personnel to ensure adequate stock with saleable goods daily
• Conduct quarterly stock-take on inventory and to ensure receiving and return of goods are handled properly with appropriate documentations
• Carry out periodical checks on Cashier’s report and consolidation at end of day closing and ensuring daily sales report submission
• Perform banking function on each business day
• Ensure security and safety compliance at store all the time
• Oversee the day-to-day retail operations of other assigned FTS as my required from time to time

Job Requirements
Candidate must possess at least Diploma in Retail
3-5 year experience in Retail with Supervisory / management function
Able to attend to queries and complaints
Well groom with a courteous disposition
Required strong communication skills, good team player, highly self-motivated
Working Hours
Under normal circumstances the hours of duty will be as follows:-
9am to 6pm (Monday to Saturday, including Public Holidays)
Flexibility in work arrangement is expected based on operation needs
Working Location
Blk 133 Jalan Bukit Merah #01-1516 Singapore 160133
Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.
RSI is also committed to providing work-therapy job opportunities. Partnering with the Institute of Mental Health (IMH), RSI opened its door for IMH’s clients to work at the RSI Pick n Choose Store. This opportunity increases the clients’ confidence, which helps in easing their way back into society and facilitates their reintegration into the workforce.
RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliver aid to crisis areas in the region quickly and efficiently.
Working closely with local and international organisations, RSI engages them in meaningful programmes for their corporate social responsibility initiatives.
https://www.salvationarmy.org/singapore/red_shield_industries