Job Description

The suitable incumbant will bring strong organisational, communication and analytical skills and provide support to the Sales and the Digital Service team for business operations matters. A good understanding of business processes and the ability to improve organisational effectiveness within a fast growing and diverse environment will be key to the successful contribution to this role, as well as being able work effectively with a multi-cultural and diverse team.

The suitable incumbant will bring strong organisational, communication and analytical skills and provide support to the Sales and the Digital Service team for business operations matters. A good understanding of business processes and the ability to improve organisational effectiveness within a fast growing and diverse environment will be key to the successful contribution to this role, as well as being able work effectively with a multi-cultural and diverse team.

Adecco is partnering with an established advertising/media company who has worked with multiple brands from startups to large MNCs, and they are looking for a sales driven and outgoing Sales Support Executive to join their team!

Permanent employment with attractive remunerations and benefits (Basic + Mobile Allowance + Performance Bonus)

• Directly support the sales team on daily sales-operations tasks, which includes but is not limited to preparing and raising contracts, logging in sales and production details in our in-house system, raising invoice requests, ensuring inventory is booked timely and accurately, and ensuring production timelines are met.
• Responsible for monitoring campaign performance and predicting future audience levels to enable optimal use of inventory
• Work closely with internal order management team and support our clients across the entire production process, driving all production requests and requirements are in place, and ensure these are completed and delivered according to agreed schedules and quality processes.
• Provides post campaign evaluations and reporting on campaign activity.
• Ensure great end-to-end customer service and satisfaction levels.
• Ensure that clients\' requests or questions are attended to in a timely, professional manner, escalating the moreadvanced queries as necessary.
• Ensure accurate data entry of bookings, contracts, production, amendments and invoicing details into the in-house system.
• Work with Campaign Delivery to address any user issues with in-house system.
• Ensure contractual paperwork is in place and in order, and proper filing to be made regularly.
• Take on other duties and tasks as and when assigned.

Job requirements

• Diploma/Bachelor\'s degree in Business, Marketing, Communications or a similar field of study
• Min 1 to 3 years of sales support/customer service experience
• Proficient with Word and Excel.
• Self-starter and steadfast learner.
• Strong resourcefulness and curiosity coupled with a strong team player mindset and good work ethic.
• Trustworthy, proactive, reliable and proven ability to ensure completion of work.

Next Steps

• Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or drop us an email at

in MS Word Copy stating the job you are applying for. We\'d love to hear from you!

Melody Cheng Si Yun
Direct Line: 8028 3632
EA License No: 91C2918
Personnel Registration Number: R21100930

Adecco