Scheduling appointments, performing administration work for jobs, answering customers' inquiries, and updating customer order status in a timely manner.
To schedule jobs, projects, or deliveries and coordinate between internal and external parties.
Provide support for sales team members from pre- to after-sales.
Processing paperwork, maintaining accurate records, and updating entries with regard to sales figures and key data.
Collaborate with colleagues to resolve any problems relating to documentation or sales-related activities.
Collate sales leads and distribute/assign them equally among sales team members.
Create Performance indicators for the sales team to follow.
Close monitoring and creation of monthly sales forecasts and reports of sales performance indicators for the Directors to review.
Process product or service orders and sales quotations.
To be accountable and reachable during non-working days or hours.
To monitor inventory stock level and provide inventory forecast.
Perform other ad hoc assignments as and when required.
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