Job Description

Summary:

Industry:

FMCG / Customer Service / Order Processing

Location:

West Area +

Working Hours:

5 Days, 9:00am - 6:00pm

Salary:

$3,500 - $4,500 (Basic) + AWS + 2 Months Bonus

Benefits:

18 Days Annual Leave + Medical Allowance (up to $800 annually)

Company:

MNC & Listed Company

Responsibilities:

? Maintain client databases and provide feedback to departments, staying updated on industry trends to improve customer experience
Deliver information about products and services, and respond to customer inquiries professionally
Process orders and transactions accurately and in a timely manner
? Resolve customer complaints, collect feedback, and document cases to improve service quality
Collaborate with internal teams (Commercial, Risk, Global Offices, Finance, Accounts, Quotation) to ensure smooth execution
Proactively identify potential issues and recommend solutions to minimize risks
Adhere to company SOPs to ensure seamless operations
Support other administrative and operational duties as assigned

Key Requirements:

Bachelor's Degree or Diploma in Business or a related field preferred
1-2 years of relevant experience in logistics, operations, or customer service
Proficient in Microsoft Office (Excel, PowerPoint, Word) ?? Strong verbal and written communication skills
Detail-oriented, organized, and able to work under tight deadlines
Team player with strong interpersonal skills, able to work independently when needed

How to Apply:

Click on the

"APPLY NOW"

button to submit your application.


Only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Gean Hock Leng (R25126891)