Job Description

Responsibilities

• Define system requirements
• Enable users to get the most out of Salesforce technology.
• Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
• Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate

Automate processes using Salesforce tools such as process builder, approval processes, validation rules, etc.

• Identify, install, and maintain appropriate apps from the AppExchange
• Plan ahead for upgrades, seasonal releases and long-term projects
• Evaluating and installing new Salesforce releases, as well as providing training and support
• Documenting processes, including error reports and changes to field history tables

Qualifications

• Minimum 1 year of experience as a Salesforce administrator preferred
• Experience in performing salesforce upgrades and ensuring successful integration
• Experience in performing salesforce upgrades and ensuring successful integration
• Ability to provide salesforce training and end-user support
• Customize reporting and dashboards for various teams, provide reports and report training
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred

Job Types: Full-time, PermanentSalary: Php45,000.00 - Php70,000.00 per monthBenefits:

• Opportunities for promotion
• Paid training
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Salesforce administration: 1 year (Preferred)
• implementation of Google Analytics 4 and Hotjar: 1 year (Preferred)
• alesforce architecture and API: 1 year (Preferred)