Job Description

:

• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.

• Propose effective work-around or alternative solution, oversee the selection of solutions and estimate resources/cost required to implement the proposed solution to meet customer's requirements

• Manage changes to configurable items. It covers configuration management planning, configuration identification, configuration controls & audits.

• Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT.

• Develop technical design specification & translate design into specifications.

• Develop test package, execute test and document test results to ensure the quality of the program.

• Prepare & maintain up-to-date system documentation.

• Ensure overall customer satisfaction.

Requirements

• Degree in Computer Science or related disciplines

• Preferably at least 3 year of experience with implementation / maintenance, consulting, pre-sales or as end-user using the above product

• Expertise in SAP HCM modules, including Personnel Administration (PA), Organizational Management (OM), Time Management (TM), Payroll (PY) and Benefits (BN).

• Good knowledge with hands-on experience in managing IT incidents and problems.

• Good analytical skills with ability to quickly establish cause of system issue reported.

• Good interpersonal skills with ability to work with others to resolve problems.

• Ability to communicate information well to co-workers and management verbally and in writing.

• Able to work independently as well as an excellent team player

• Critical thinking and problem-solving skills

• Able to handle multiple tasks simultaneously, time-management skills

• Ability to work in a fast-paced environment with minimal supervision

• Sense of ownership and pride in your work

Skills Required