Job Description

Job scope

• Implement CR (Change-Request)
• Prepare plan with key milestones for CR delivery.
• Prepare Design Solution Preview and gather detailed user requirements.
• Itemize Design Considerations, affected/new design documentation.
• Analyse detailed requirements and create detailed design solutioning, articulating the system to-be changes for authority and business user audience.
• Perform presentation of Solution Preview, review with client.
• Create/amend Design Documentation, review with client.
• Explain the solutioning to the Build (programmers) team and assist with functional input (so that Build Team can perform the required code/authorisation changes).
• Create Test Package, and review with Authority.
• Perform configuration changes, product test.
• Conduct UAT (User Acceptance Test). Follow-up with necessary administration (including sign-off papers), to deploy CR to production.
• Provide Production Support: Investigate system problems. If investigated to be a defect, to liaise with the Build team and provide functional inputs (so that Build team can fix the defect), and test the functionality after fix.
• Perform data profiling and/or patching.
• Provide IA (Impact Assessment) for request of new CR (Change-Request) assessments within SLA.
• Perform product testing for periodic SAP system upgrade/patch).
• Address authority-counterparts enquiries / escalated issues timely.
• Continuously gain knowledge on designated business process area to work towards being an SME.

Job requirement

• Degree in Computer Science or any equivalent
• Must have at least 1 year experience with SAP especially HR/HCM module.
• Experience with IT project implementation work.
• Experience with system production support and problem resolution.

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

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