Job Description

Job Summary
We are looking for a Contract / Relief Front Desk Receptionist to provide front desk coverage in a primary school. You will handle phone calls and enquiries, attend to visitors, support student care needs, and ensure smooth daily front desk operations during staff absence or peak periods.
Responsibilities

• Manage the front desk during assigned shifts by attending to walk-in visitors, phone calls, and enquiries promptly and professionally
• Greet and manage visitors following school security and visitor management procedures to maintain a safe environment
• Provide basic first aid and care to students who are unwell or injured while awaiting further action or parental collection
• Monitor students at the general office according to school SOPs until they are collected or escalated appropriately
• Communicate clearly and professionally with parents, students, staff, and external stakeholders to support smooth operations
• Handle sensitive situations discreetly and maintain confidentiality of student and staff information at all times
• Support basic administrative and general office duties as required to assist daily front desk functions
• Follow school safety, confidentiality, emergency procedures, and child-protection policies strictly to ensure compliance

Preferred competencies and qualifications

• Valid and current First Aid certification (Standard or Child First Aid) is preferred
• Experience in receptionist, front-line or customer service roles preferred
• Comfortable working in a school environment with children aged 7 - 12 years
• Able to learn procedures quickly and follow established SOPs with minimal supervision
• Able to manage challenging or anxious situations. Reliable, punctual, and able to commit
• Basic proficiency in office systems (phone, email, simple record-keeping)

Contract Period: 8 months (March to May 2026 & July to November 2026)
Working Hours: 6:30AM to 3:30PM
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI

Skills Required