Job Description

Roles and Responsibilities

• Coach and mentor teams on Agile values and principles and our new way of working
• Work with team to ensure deliverables are of consistently high quality
• Become an advocate for continuous improvement throughout the organisations
• Working first-hand to coach the team to become self-organising, high performance delivery teams.
• Help teams to remove blockers/impediments
• Facilitate productive Scrum events including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews and Retrospectives
• Develop creative ideas to support the team in keeping the scrum events positive and energised.
• Ability to investigate, challenge and proactively suggest improvements to the ways of working.
• Work hand in hand to support and challenge Product Owners to maximise value for the team supporting the delivery of the Product Backlog and Product Roadmap.
• Assist Product Owners to minimise Sprint interruptions so as to protect the team, and enable them to focus on the Sprint goals and commitments
• Foster a safe and trusting team environment whereby issues can be raised without fear of blame or retribution
• Willingness to work across teams and collaborate with other Scrum Masters as and when required
• Work with the Agile community to improve and support the scaling of Agility within the bank
• Serves as the point of contact for external teams, management, and other stakeholders
• Help build a productive environment where team members take ownership of their work and enjoy working together as a cohesive unit

• Bachelor\'s degree or equivalent
• Hands-on experience as a Scrum Master role
• Deep knowledge and understanding of Agile values and principles
• Strong team coach and mentor
• Strong team player in the wider Agile community
• Effective listener and communicator
• Strong interpersonal skills
• Experienced and strong ability in managing stakeholder expectations
• Excellent written and verbal communication skills
• Ability to influence without formal authority
• Proactive, creative individual who is willing and able to challenge the status quo when needed
• Self-starter with excellent servant leadership and team building skills
• Ability to resolve complex problems creatively (out of the box thinking)

• Finance knowledge and experience working in the financial industry will be an advantage
• Scrum Master certification from established Agile institution(such as Scrum Alliance, Scrum.Org, etc)
• Practical working experience in systems development, integration environments (mixed technology) and delivering Generative AI related projects

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