Job Description

What the role is:The Section Manager oversees the planning, implementation and management of automation projects, and onboarding of Cumulus agencies onto shared services, in order to implement efficient solutions that enhance the delivery of Corporate Shared Services to WOG agencies, and contribute to the development of VITAL as Central Agency for Corporate Shared Services and Robotic & Automation Lead for Corporate Services in the Singapore Public Service.What you will be working on:

• Drive and implement key initiatives for process redesign, improvements, standardisation and streamlining across WOG and inter-agency/VITAL \xe2\x80\xa2 Facilitate end-to-end process walk through, gap analysis, data analysis, process mapping and process documentation, using prevailing and emerging technologies, automation tools and new generation solutioning, including Lean Sigma and Design Thinking \xe2\x80\xa2 Maintain highly complex RPA scripts and programmes for WOG and inter-agency/VITAL \xe2\x80\xa2 Establish and maintain good professional relationships with Agency Partners, vendors, individuals and communities in the Technology eco-system locally and internationally \xe2\x80\xa2 Serve as a key business partner to Agency Partners counterparts on the use of technology Collaborate with Subject-Matter-Experts (SMEs) across WOG in process reviews and process improvement initiatives such as information gathering and obtaining feedback on proposed changes for code setup \xe2\x80\xa2 Develop and manage project plans, including timelines, budgets, and resource requirements

What we are looking for:

• Strong knowledge of process analysis tools and methodologies (e.g., project management, benchmarking, process mapping, process re-engineering, workflow development, Agile, LEAN and Six Sigma) \xe2\x80\xa2 Strong knowledge of statistical concepts, data collection and analysis tools and techniques, and data visualisation tools such as SQL, R, Python, PowerBI or Tableau \xe2\x80\xa2 Strong knowledge of automation and workflow solutions (e.g., UiPath, Blue Prism, K2, SharePoint) \xe2\x80\xa2 Good project & stakeholder management skills \xe2\x80\xa2 Good vendor management skills, including contract negotiation, performance monitoring and dispute resolution \xe2\x80\xa2 Strong communication and interpersonal skills \xe2\x80\xa2 Good system thinking, solutioning and analytical skills

About VITAL:Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.

VITAL