Security Products Support (Products such as Privilege Identity Management (PIM) and/or Encryption Technologies (PKI/HSM))
Supporting product incident escalation and technical support (24x7 SLA) which include onsite support and troubleshooting.
Prepare/Develop documentation including help text, knowledge base articles and internal documentation.
Ensure that daily support operations and tasks are properly completed or followed up.
Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
Support duties may require odd working hours due to support requirements nature.
Keen in cybersecurity domain and passion to learn and grow
Requirements:
Diploma / Degree in Computer Science/Computer Engineering/Information Engineering or equivalent
Knowledge in networking such as firewalls, switching, routing, TCP / IP
Experience in setting up Windows/Linux servers
Standby may be required
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref10(at)trustrecruit.com.sg or please click on "Apply Now" and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062
Additional Information
Career Level
Junior Executive
Qualification
Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
,
Company Overview
Trust Recruit is Singapore's leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.
Additional Company Information
Registration No.
201935022Z
EA No.
19C9950
Company Size
1 - 50 Employees
Average Processing Time
5 days
Industry
Human Resources Management / Consulting
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