Job Description

Responsibilities:

• Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, incident reports etc
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA
• Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Prepare activities report and documentation

Requirements:

• Diploma or Degree Information Technology (Cybersecurity)/Computer Science/Computer Engineering/Information Engineering or equivalent discipline
• At least 1 years\' experience in security support operation environment
• Experience / Knowledge in PAM is a major plus
• Broad understanding knowledge on OS systems, virtualization, and network infrastructure.
• Good understanding on support SLA structures and operations.

HOW TO APPLY:

Interested applicants, please send your latest resume to ref17(at)trustrecruit.com.sg or click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume. * Current salary (breakdown)

• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: VIvian Chung Fhui Tiin

EA Personnel Reg No: R22106436

Additional Information

Career Level

Junior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.

Additional Company Information

Registration No.

201935022Z

EA No.

19C9950

Company Size

1 - 50 Employees

Average Processing Time

5 days

Industry

Human Resources Management / Consulting

Trust Recruit