Engage in Post-sales activities of Cyber Security products.
Provide on-site implementation services including design, testing, deployment & documentation.
Involve in large scale project implementation.
Be proactive to analyse and clarify customer queries though troubleshooting and researching issues
Actively participate in team and departmental meetings and recommend feedback for improvement
Be on routine standby to support 24x7 maintenance support calls
Requirements
Min Diploma or Bachelor\'s degree in Cyber Security, Computer Science, Computer Engineering or related field
Experience with FireEye NDR (NX) or FireEye SIEM (Helix)
Familiar with web service gateway or proxy
Min 1 year of experience supporting systems and network related solutions, especially servers and network administration.
Able to perform endpoint & network troubleshooting
Past experience on Cyber Security Products & Cyber Security Knowledge are added advantages
Team player and self driven
Excellent written and verbal communication skills are a necessary part of the job
Added advantage if you have Microsoft MCSA & MCSE certification & Cisco CCNA & CCNP certification.
Familiar on databases and cloud architecture
Knowledge in security software solutions.
Interested candidate who wish to apply for the advertised position, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d. We regret that only shortlisted candidates will be notified.
Job Code: YIHN EA License NO.: 01C4394
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