Job Description

• Country / Region : Singapore
• Business group: Watches & Jewellery
• Contract type: Permanent Job
• Function: Facility Management
• Experience required: Minimum 10 years
• Reference No.: 55695
• Date of publication: 2022.11.22

Position

Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what\xe2\x80\x99s possible with design and influencing style. We\xe2\x80\x99re proud to be trailblazers in the luxury retail world.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you passionate about Security?
• Do you love making a difference

As Security Manager you will supervise, lead, administer and participate in all security programs. You will protect company assets, provide guidance to assist the organization achieve the highest level of security and loss prevention effectiveness and awareness ensuring employee safety and company profitability. The Security Manager will also be responsible for special events and supervision of boutique security staff. This role will report to Director, Global Protection and dotted into President, South Asia Pacific.
Responsibilities
Develop and implement security procedures, plans, and protocols across market

• Partner with the Market President and develop an annual security strategy for their market
• Partner with Operations, Finance and other relevant departments to ensure that effective operational processes and procedures are in place to reduce loss and identify integrity issues
• Manage the development, implementation and maturity of the Tiffany Prepared process as well as the training and execution of the emergency evacuations for your markets
• Ensure education of all employees by introducing and maintaining an ongoing training initiative for management and staff. Work with local management and Global Education to address location specific training needs
• Identify and develop programs to address vulnerabilities within area of responsibility
• Develop and maintain an ongoing liaison with corporate peers, law enforcement and government agencies within the market
• Ensure that all special events are conducted per policy and that the applicable security measures are in place to maintain a safe, secure and successful event

Manage and Train Contract Security Staff

• Manage performance of boutique contract security staff in partnership with boutique management
• Ensure that all contract security staff schedules are structured to fully meet the needs of the business
• Interview and hire when required new and replacement contract security staff with input from local management
• Partner with local store management to assess contract guard performance on a monthly basis

Ensure Physical Security of Locations

• Ensure the physical security applications in all locations are to standard
• Develop vendor relationships with all security service providers
• Ensure that service issues are identified quickly and managed through the correct channels
• Consider and recommend appropriate upgrades
• Conduct 2 Physical Security Reviews in Focus Stores and ensure at least one in all others each year
• Conduct vulnerability assessments in a timely manner
• For new stores; Partner with Director Global Protection, Regional Store Planning and other necessary parties to conduct on-site new store employee training. Partner with sales and store management regarding the hiring of contract Security personnel where applicable

Fiscal Responsibility

• Conduct monthly financial reviews
• Ensure all security related invoices are being checked and processed for payment in a timely manner and that annual profit plan is maintained

Qualifications
Required

• Minimum 10 years of relevant security or law enforcement experience within the South Asia Pacific region
• Excellent writing and speaking skills, Fluent English (spoken and written)
• Proficient in the use of Microsoft Office Software (Excel, Word, Power Point, Outlook)
• Demonstrated ability to work with a wide range of individuals from diverse backgrounds, countries of origin, and at varying levels within the corporate structure.
• Established range of professional contacts and polished interpersonal skills
• Ability to interact effectively with internal departmental partners
• Proven ability to work independently with minimal supervision
• Demonstrated ability to perform under pressure and respond rapidly to breaking or evolving situations
• Proven ability to perform investigations and document accordingly in accordance with best practices
• Educated to degree level or international equivalent
• Highest level of integrity

Preferred

• Prior investigative experience with law enforcement or multi-national corporation
• Luxury Retail experience
• Security industry recognized qualifications (CPP, CFE, PCI, PSP, etc.)
• Sound understanding the crisis and incident management practices

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