Job Description

The Security Officer is able to handle safety and security issues in the day-to-day operations. He/she must protect company's assets relative to theft, assault, fire and other safety issues. He/she is also responsible for the security, safety and well-being of guests, employees and premises.Primary ResponsibilitiesManages the Control Room and daily routine assignments by Security Manager (SM)

• Visitors/Guests/Contractors Management. Verifies the ID of all visitors, guests and contractors of their visit and issue pass before entry
• Key Management - To record and issue departmental keys to the colleagues after verification. To acknowledge and record when the keys are returned
• To report and document all incidents in the Security Management Occurrence log
• Handles telephone enquiries in a professionally manner
• To record and take pictures of all Lost and Found Items surrenderred by colleagues or guests in the lost & found form and handover to Housekeeping
• To assist in evacuation
• To assist in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.Carries out static duties
• Front Office - To ensure a peaceful environment, greet guest coming / going out of the hotel, to report and take action where required
• Main Driveway: ensure orderly traffic flow, advice drivers of unauthorized parking to park at designated car park and to report and take action if there is disturbance.
• To conduct checks on unauthorised parking, advise driver to park at designated car parks, to report and take action if there is disturbance.
• Loading Bay: ensure only authorised vehicles are allowed to park in the loading bay.- To ensure smooth traffic movements in the loading bay.- To ensure the vehicles are parked in an assigned parking lot.- To ensure no obstruction cause to other vehicles using the loading bay.- To verify the identities of all contractors/workers using the loading bay.
• To respond to any emergencies within 3 minutes or less.Patrols hotel grounds and building
• Hotel patrolling for crime prevention and report of any incidents, disputes disturbances or properties left unattended.
• Perimeter patrolling to ensure that the hotel's exterior walls are not vandalised or damaged, ensure street lamps are in working condition.
• To respond to any emergencies within 3 minutes or less.