The Security Officer is able to handle safety and security issues in the day-to-day operations. He/she must protect company\xe2\x80\x99s assets relative to theft, assault, fire and other safety issues. He/she is also responsible for the security, safety and well-being of guests, employees and premises.
Primary Responsibilities
Manages the Control Room and daily routine assignments by Security Manager (SM)
Visitors/Guests/Contractors Management. Verifies the ID of all visitors, guests and contractors of their visit and issue pass before entry
Key Management \xe2\x80\x93 To record and issue departmental keys to the colleagues after verification. To acknowledge and record when the keys are returned
To report and document all incidents in the Security Management Occurrence log
Handles telephone enquiries in a professionally manner
To record and take pictures of all Lost and Found Items surrenderred by colleagues or guests in the lost & found form and handover to Housekeeping
To assist in evacuation
To assist in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
Carries out static duties
Front Office \xe2\x80\x93 To ensure a peaceful environment, greet guest coming / going out of the hotel, to report and take action where required
Main Driveway: ensure orderly traffic flow, advice drivers of unauthorized parking to park at designated car park and to report and take action if there is disturbance.
To conduct checks on unauthorised parking, advise driver to park at designated car parks, to report and take action if there is disturbance.
Loading Bay: ensure only authorised vehicles are allowed to park in the loading bay.
To ensure smooth traffic movements in the loading bay.
To ensure the vehicles are parked in an assigned parking lot.
To ensure no obstruction cause to other vehicles using the loading bay.
To verify the identities of all contractors/workers using the loading bay.
To respond to any emergencies within 3 minutes or less.
Patrols hotel grounds and building
Hotel patrolling for crime prevention and report of any incidents, disputes disturbances or properties left unattended.
Perimeter patrolling to ensure that the hotel`s exterior walls are not vandalised or damaged, ensure street lamps are in working condition.
To respond to any emergencies within 3 minutes or less.
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