Job Description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees\' passion for travel and ensure a rewarding career journey. We\xe2\x80\x99re building a more open world. Join us.Senior Account ManagerTravel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the Expedia Group marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.We are seeking a highly motivated Senior Account Manager in the Hotel Enterprise Partnerships (HEP) team which sits within the Travel Partnerships and Media division of Expedia Group to develop our partnerships with major hotel chains in the Asia Pacific region. Reporting to the Director of Strategic Accounts, this role will have full ownership and revenue responsibility for a significant portfolio of global and key hotel chain partners. The main responsibility is to drive revenue targets, ensure rate & inventory competitiveness, structure deals, and execute contract renewals. The role requires the implementation of growth strategies for the assigned accounts as well as owning and driving Expedia Group partnership initiatives beyond distribution with our partner organizations.What you\xe2\x80\x99ll do:Account Management (30%)Focus on hitting key metrics in the short term (rate and inventory competitiveness / revenue growth)Understand partner strategy and objectives to help partners see opportunities to increase revenue and shift sharePromote merchandising and advertising opportunitiesDeliver Business Reviews to the leadership of the different accountsRelationship Management (30%)Day-to-day internal and external relationship managementEstablish relationships by visiting partners in the region and engaging in regular discussions and meetingsDevelop positive relationships with major internal departments to promote HEP and find opportunitiesContracting (20%)Negotiate, understand and implement creative and sophisticated dealsDesign deal modelsInitiate annual contract renewals for accountsLead coordination of contracts between Market Management and partnersPillar and/or Project Roles (20%)Lead or actively participate in pillar roles and/or strategic projects, working cross-functionally with internal stakeholders to drive value for the businessPlay an active role in mentoring and developing employees, motivates, and guides individuals and teams in learning and improving efficiencyTo be successful in this exciting role, you will need:Sales & Negotiation: Effectively works in a defined portfolio of accounts, identifying prospective partners, and negotiating optimally in a constructive, consultative, and collaborative manner.Passion for Results: Maintain high standards for the individual, team and organizational accomplishment. Tenaciously work to meet or exceed ambitious goals. Derive satisfaction from goal achievement and continuous improvement.Excellent interpersonal skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats across all levels of the organization.Who you are:8+ years of shown negotiation experience and/or account management working autonomously, ideally with extensive experience across the Asia Pacific regionExcellent problem-solving and a positive can-do attitudeExcellent analytical and critical thinking skills, and a driven curiosity to identify emerging business trends and ensuing needsExcellent customer service, relationship-building ethic, and social intelligenceComfortable dealing with uncertainty by crafting structure and prioritising optimally, and ability to lead sophisticated discussions and projects simultaneouslyAbility to communicate clearly and concisely, both orally and in writing, and experience presenting to different stakeholder groups including senior leadersProficient interpersonal skills and an ability to prioritize based on the needs of the business, with a keen eye for detailAdept in public speaking from leading a small presentation or workshop to large scale industry eventsRelated experience from Market Management, Connectivity, Media Solutions or consultancy is a plusHigh proficiency in MS Office tools (i.e. Word, Excel and PowerPoint)Knowledge of the hospitality industry is desirableProficiency in English, additional Asian languages a big plusUniversity Degree or equivalent work experience (Master\xe2\x80\x99s degree a plus)Accommodation requestsIf you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the .We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.Expedia Group\'s family of brands includes: Brand Expedia\xc2\xae, Hotels.com\xc2\xae, Expedia\xc2\xae Partner Solutions, Vrbo\xc2\xae, trivago\xc2\xae, Orbitz\xc2\xae, Travelocity\xc2\xae, Hotwire\xc2\xae, Wotif\xc2\xae, ebookers\xc2\xae, CheapTickets\xc2\xae, Expedia Group\xe2\x84\xa2 Media Solutions, Expedia Local Expert\xc2\xae, CarRentals.com\xe2\x84\xa2, and Expedia Cruises\xe2\x84\xa2. \xc2\xa9 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Employment opportunities and job offers at Expedia Group will always come from Expedia Group\xe2\x80\x99s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you\xe2\x80\x99re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is .Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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