Job Description

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.Senior Revenue Operations AnalystThis would be a fixed term opportunity for 12-months based in Singapore.Expedia Group Media Solutions is dedicated to building strong media partnerships with travel advertisers, enabling them to use Expedia\'s network of differentiated travel brands and global sites to reach travelers around the world. We have revolutionized the way brands reach and connect to online travel consumers, emerging as a leader in online media advertising among travel and e-commerce brands. With a growing product portfolio offering a multitude of advertising and sponsorship solutions, our Media Solutions team has built a peerless marketing platform for advertising partners to reach 78 million worldwide unique visitors to Expedia Group sites each month.Are you obsessed with maximizing revenue from an operational perspective? If you\xe2\x80\x99re looking to join a results-oriented team at the forefront of contract review, & revenue and billing analysis for the global Media Solutions organization, Revenue Operations is laser-focused on growing advertising sales revenue across brands. We are looking for a candidate who wants to drive process improvement and change at scale and collaborate with teams essential to our business!What you\xe2\x80\x99ll do:Review advertising contracts and insertion orders to minimize business and financial risks, drive for a solution when faced with challenges, and provide support for any related documentsComplete day-to-day requests for Display and Performance products via a shared Salesforce queue to a high standard and timely mannerCollaborate with impacted teams to resolve revenue related issues to ensure business objectives are met and revenue is maximizedProvide operational support for our Display Advertising Platform and related Order Management System and other insights and planning teamPerform revenue and billing review and reporting of advertising campaigns contracts and delivery to ensure accuracy and completionResolve issues and complete administrative tasks in Salesforce, Oracle and Adobe Sign to support financial processes and compliance requirementBe the point of contact for elaborate external contracts, responsible for the process from end-to-end, including timely submissionDrive continuous improvements, define processes for new products and business challenges, and adapt/drive new methodologies for the team and organizationComplete tax certification to ensure compliance with tax regulations and ensuring validation tools are kept up to date with the latest changesComplete audit requests from internal and external auditorsLead small to medium size projects, and/or provide project support for additional initiatives, as needed.Build and maintain process documentation for operational efficienciesLead onboarding of new team membersCoach team members and foster continuous knowledge share within the teamWho you are:Professional customer service skills, solutions mentality, desire to help through a positive approach and passion for the customer experienceDeveloped analytical skills, detail oriented, ability to take ownership of the work assigned, proactive and deliver results timely, reliably, and correctlyDedication to data integrityIndependently driven to learn new applications, technologies, and skillsAbility to create basic process/framework and nurture the adoption of basic changeDemonstrated ability to prioritize, work independently and the ability to handle multiple tasks and tight deadlines with confidence and easeExperience training/coaching peers in areas of moderate complexityBachelor\'s degree in a related field; or 2+ years of equivalent related professional experience in advertising, travel, compliance and/or financial backgroundEnglish required (and for some positions a second language)Experience working with MS Office applications and intermediate Excel skills required1+ years working in a global, multi-cultural organizationBasic project management experienceExperience with Salesforce, Google Ad Manager, Tableau and Oracle strongly preferredExperience in digital advertising, e-commerce, B2B marketing, and online travel preferredFamiliarity with the digital advertising ecosystem, including IAB standards, pricing structures, and basic ad functionality is preferredAbout Expedia GroupExpedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group\'s family of brands includes: Brand Expedia\xc2\xae, Hotels.com\xc2\xae, Expedia\xc2\xae Partner Solutions, Vrbo\xc2\xae, trivago\xc2\xae, Orbitz\xc2\xae, Travelocity\xc2\xae, Hotwire\xc2\xae, Wotif\xc2\xae, ebookers\xc2\xae, CheapTickets\xc2\xae, Expedia Group\xe2\x84\xa2 Media Solutions, Expedia Local Expert\xc2\xae, CarRentals.com\xe2\x84\xa2, and Expedia Cruises\xe2\x84\xa2.\xc2\xa9 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Employment opportunities and job offers at Expedia Group will always come from Expedia Group\xe2\x80\x99s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you\xe2\x80\x99re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is .Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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