Job Description

Executes day to day processing of transactions within defined standard
operating procedures with a purpose of achieving service delivery goals
for the organisation and providing first level support for both
technical and functional issues raised by end users. Subject Matter
Expertise in OTC/PTP tasks.
This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.
On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.
Key Responsibilities:

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  Mentor team members on the collection process
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  Credit Review process
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  Credit Reporting and analysis/review
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  Monitor, report and escalate customers in breach of
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  credit terms
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  Perform collections calls and assist in prioritization
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  Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types
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  Customer queries/requests/disputes logging
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  Execute outbound telephone calls and other contact to customers
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  Disputes are identified and logged/Updated of customer data and maintenance
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  Provide the financial position and performance of the organization and improve short and long term performance through relevant, accurate and timely reporting; analysis, decision support and participation through business partnering, and efficient operational and transactional processes.

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  Candidate must possess a Bachelor’s/College Degree in Accountancy or equivalent.
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  Candidate must have a high level of comprehension, excellent problem solving skills, and the ability to think on his/her feet.
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  With excellent English communication skills, both spoken and written.
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  With at least 6 years work experience in handling Collections or Accounts Receivables or any end to end general accounting processes.
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  Familiarity with MS Office applications, SAP, a plus.
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  Strong customer service skills
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  Experience in handling global stakeholders
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  Ability to work in a fast-paced, performance-driven environment.
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  Ability to work under pressure.