Job Description

Job Responsibilities:

• Responsible for production system integrity and production system readiness of systems under the Digital Platform System team.
• Perform L2 support and troubleshooting for production incidents and critical system interface through Workflow and Automation systems.
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.
• Propose improvement for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request).

Job Requirements:

• Diploma / Degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experience in supporting Workflow and Automation systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Possess functional knowledge of Digitalization systems (such as Customer on boarding, Funding Charges, Data Management).
• Possess technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services.
• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).
• Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24671To learn more about this opportunity, please contact Yi Fang atWe regret that only shortlisted candidates will be notified.GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

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