Job Description

The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services, and meetings/events), and auxiliary services (such as car parks, shuttle bus services, campus security, business continuity planning and emergency management) for NTU\xe2\x80\x99s main campus, Novena campus and NTU@One-North campus.

OCAS is looking for an enthusiastic and dynamic individual to be part of its Auxiliary Services team to manage the administrative and support functions to be aligned with the strategic goals of the Department and ensure that its deliverables are met. The incumbent is expected to provide leadership in the administration of the department\xe2\x80\x99s functions such as ensuring service level agreements are adhered to, budgets are utilized in an efficient and cost-effective manner, leading the team to provide good governance in transportation services like shuttle buses and car parks, in addition to managing good relations with the University\xe2\x80\x99s key stakeholders.

Key responsibilities are:

Ensure good governance and administration of contracts with vendors for bus and car parking services.

Manage relationships with key stakeholders of the University.

Prepare budget including reports and keep track of financial targets.

Ensure service standards are complied with and seek improvements to enhance customer satisfaction.

Provide administrative and financial support for the department.

Benchmark the department with industry best practices, advise on industry/market development and develop recommendations for the department to stay in the lead.

Requirements:

Degree in any discipline. Diploma holders with extensive experience in the transportation function may be considered

5 years of relevant experience in managing administration / procurement, contracts management, financial transactions, and operations management, preferably in the transport industry

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Excellent communication skills

Strong problem-solving skills

Hiring Institution: NTU

Nanyang Technological University