Senior Assistant Manager

Singapore, Singapore

Job Description


  • The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. She will also assist with all related planning, coordination, staffing and administration of daily operations.
  • He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and operationalisation at the institutional level.
  • He/ She will deputise the Reporting Officer and cover the duties in his/her absence.
Job description
  • Ensure contract management and administration are fully compliant with contract terms and conditions, as well as NUHS Contract Management Policy and Audit Compliance
  • Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
  • Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
  • Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
  • Ensure vendor performance reports are validated using source data
  • Conduct 20% sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
  • Ensure contract checklists are completed when verifying the contract and vendor performance monthly
  • Escalate issues to Institution Lead, Group Hospitality Services if necessary
  • Oversee daily operations, user department requests and troubleshoot issues with vendor (if any)
  • Raise PRs/ POs for the procurement of institution specific purchases in accordance with NUHS Procurement Policy
  • Ensure vendor is compliant with Workplace Safety regulations
  • Ensure institution BCP is in place with drills being planned and validated annually
  • Manage in-house inventory (e.g. linen) (if applicable)
  • Ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
  • Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
  • Work with Institution leads to claim LDs for non-performance
  • Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
  • Assist Institution Lead to collate required expenses during the annual budgeting exercise
  • Ensure budget is utilised according to planned activities
  • Coordinate with Finance to ensure correct billing according to contractual obligations
  • Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality
Requirements
  • Recognised Degree, preferably in contract management in Healthcare / Hotel Setting
  • At least 3 years of related experience
  • Good team player
  • Strong interpersonal skills
  • Good writing and communication skills
  • Analytical, meticulous and high level of initiative
If the role sounds interesting to you, please contact \'careers_alexandra@nuhs.edu.sg\' to understand more on the role. Please indicate the position that you are interested in the subject heading.

National University Health System

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Job Detail

  • Job Id
    JD1451828
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned