Senior Assistant Relationship Manager, Client Support Desk

Singapore, Singapore

Job Description


Job Summary You will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager and onboarding of new clients.What is the opportunity?As the member of Client Support Desk, Wealth Management Asia, you will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager and onboarding of new clients.What will you do?

  • Independently handle new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations.
  • Develop and mentor the onboarding of new relationship manager.
  • Provide assistance and guidance for new client / RM\xe2\x80\x99s queries and interest on RBC WMA\xe2\x80\x99s offering and product capabilities.
  • Ensure timely and accurate execution of client requests and transactions.
  • Be familiar and adhere to Bank\xe2\x80\x99s code of conduct, KYC, due diligence, AML and cross border regulation and compliance to policies and procedures as well as regulatory requirements
  • Works collaboratively and endeavours to build good working relationships with other key stakeholders.
  • Partner with Sales Management Office and follow the WMA growth strategy and initiatives.
  • Participates in projects which drives the positives changes over WMA platforms and client experiences.
What do you need to succeed?Must-have
  • University degree in Business Management, Finance, Economics or other relevant professional finance qualifications
  • CACS Paper 1 and 2
  • At least 3-5 years\xe2\x80\x99 relevant experience in private banking/wealth management platform, preferably in roles of ARM/Client due diligences.
  • Strong interpersonal and influencing skills are essential.
  • Highly articulate in both written and verbal business communication.
  • Solid investment products knowledge and sound understanding of relevant external regulations governing the business
  • Knowledgeable and experienced across KYC/AML/Compliance.
  • Self-motivated individual with a positive change mindset. Comfortable with direct communication both internally (with functional partners) and externally (with prospects or clients)
  • Advanced Bloomberg & Reuters
  • Fluency in English language skills is essential
Nice-to-have
  • Avaloq system knowledge is preferred
  • This role requires speaking to clients from North Asia and South East Asia, proficiency in Mandarin, Cantonese, Bahasa or Thai is nice-to-have.
What\xe2\x80\x99s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program with competitive compensation, bonuses and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive and high-performing team
  • Access to a variety of job opportunities across business and geographies as you develop over time
Job Skills Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk ManagementAdditional Job DetailsAddress: 8 MARINA VIEW:SINGAPORECity: SingaporeCountry: SingaporeWork hours/week: 40Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2024-07-29Application Deadline: 2024-08-29Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada

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Job Detail

  • Job Id
    JD1449255
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned