Job Description

Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.\xe2\x80\x8bKey Accountabilities

• Perform root cause analysis and contribute to problem solving

• Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team

• A team player across all sub-teams within core infrastructures systems

• Able to provide quality service to business users

Responsibilities

• To provide day-to-day production support for the key Core Banking applications

• To carry out Level 1& 2 support rotations among the team members. Mostly on-call basis during off office hours.

• To carry out implementations on weekends.

• Ability to trouble-shoot technical related problems and take corrective action

• To develop monitoring tools/alerts to create proactive actions

• To work with third party vendor/support team to provide a seamless support model for the business.

• Able to take ownership of issues and follow through to closure.

• To coordinate and perform system maintenance process.

• To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

• To be able to drive himself/herself to learn new things while dealing with daily production support

• To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

RequirementsTechnical Experience

• IT Support experience

• Technical skills on MongoDB/Postgres/Openshift, Unix Shell scripting is highly desirable.

• Working experiences in a Unix/Linux platform is a must.

• Development skills (Java) and knowledge of standard technologies (HTML, Javascript, XML, J2EE) is a plus.

Non-technical Experience

• Working in a very collaborative and agile team, you are expected to work interdependently \xe2\x80\x93 collaborate, negotiate, make trade-offs, handle conflicts.

• Strong capability to solve problems, be an out-of-box thinker who frequently comes up with new ideas.

Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

DBS Bank