Job Description

Provide daily technical and operations support of StarHub\xe2\x80\x99s Core and Fibre network infrastructure

Responsibilities

Carry out daily infrastructure operations and maintenance of the core transmission network and ensure continuous connectivity

Service provisioning, testing, migration and fault resolution of international (IPLC) and domestic services

Provide on-site support to resolve network equipment failures whenever required

Perform proactive monitoring and performance analysis of Fixed Core network-wide elements\xe2\x80\x99 key performance indicators and alarms, and upkeep high service quality level

Plan and carry out maintenance activities and/or change requests on Fixed Core Transmission network elements

Carry out dark fibre provisioning, operation and maintenance of the fibre network infrastructure

Perform optical fibre system maintenance, troubleshooting and restoration work

Perform scheduled fibre diversion implementation work

Liaise with vendors and cross-functional teams to troubleshoot any fibre related issues

Ensure all fibre records are updated across various platforms

Carry out planned and adhoc after-office hour network upgrading and maintenance requests

Provide support to ad-hoc projects

Qualifications

Diploma in Engineering

Knowledge of telecommunication services and fixed transport network technology

Knowledge of fibre optics and IP systems

Must possess a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle

Perform rotating standby duties including weekends and public holidays

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