(senior) Associate Executive, Medical Concierge (healthcare)
SG, Singapore
Job Description
Position: (Senior) Associate Executive, Medical Concierge (VVIP/VIP/CIP Services)
Job Purpose:
We are seeking a service-oriented professional to join our Patient Liaison Centre (PLC) team. In this role, you will manage the healthcare journey of VVIPs, VIPs, and high-net-worth individuals (CIPs), ensuring a seamless, personalized care experience across all touchpoints.
Key Responsibilities:
Act as the primary liaison for VVIP, VIP, and CIP patients, providing concierge-level service throughout their care journey. Coordinate medical appointments, procedures, admissions, and follow-ups across clinical and non-clinical departments. Anticipate client needs and ensure high standards of care and service. Manage logistics, including scheduling, transport, documentation, and real-time client communication. Handle sensitive information with discretion and professionalism. Assist with treatment cost estimates, billing, insurance, and payment processes. Respond to client inquiries and provide timely updates to referring GPs.
Key Requirements:
Diploma or Degree in Hospitality, Healthcare Administration, Business, or related field. Minimum 10 years of experience in client-facing roles (healthcare, aviation, luxury hospitality, or executive services). Strong communication skills in English; additional languages are a plus. Experience working with international clients from diverse backgrounds.
Apply now and help make a difference in healthcare delivery!
(Only shortlisted candidates will be notified)
EnviroDynamics Solutions Pte
Ltd I EA License No.: 12C6285Lee Pui Shan I Reg. No: R25157211
Email CV to :
jessicalee@envirodynamics.com.sg
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Job Detail
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Job IdJD1596053
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned