Job Description

Notes to applicants:

• Most roles at Dimensional will be part of our best-of-both hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role.
• Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer.
• Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply.
• If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.

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The Business

Dimensional Fund Advisors is a global investment firm guided by deep convictions about the power of capital markets. We are a leader in applying advanced financial science to equity and fixed income investment strategies. By employing a rigorous and systematic investment approach, we seek to capture what the market offers in all its dimensions.

For more than 40 years, we have translated research into real-world investment solutions for clients. Headquartered in Austin, Texas, with 13 offices around the world, Dimensional manages $990 billion (AUD) globally as of December 30, 2023.

The Role

The Senior Associate is responsible for daily oversight of fund operations functions with external vendors, with a specific emphasis on oversight of middle office functions, including ensuring adherence to Service Level Agreements. The candidate will ensure that those operations have proper controls, operate efficiently, and deliver a high standard of service to our internal and external clients. The candidate will be a member of a global middle office team and must have a strong ability to work cross-functionally with team members and be responsible for ensuring a high quality of service to our clients and meeting their evolving needs.

Responsibilities

• Oversee vendor performance by monitoring KPIs; ensure service provider and Dimensional adheres to all contractual policies, procedures and controls through review of contractual Service Level Agreements
• Assist with new account onboarding functions and account setups where applicable across Dimensional products
• Provide oversight of daily metrics and reporting deliverables received from service provider; track global issues and trends as they occur across vendors, recommend and implement solutions together with service provider. Analyze root cause of any exceptions and ensure remediation of root cause.
• Asist in day-to-day exceptions and escalations for trade processing, corporate action processing, and portfolio accounting reconciliation.
• Support multi-service lines of business projects that streamline processes and procedures for internal / external back or middle office work flow; work with senior management to implement processes
• Facilitate periodic updates of operating memorandums; ensure all processes and controls are fully documented
• Serve on organization-wide project committees, representing the Investment Operations perspective
• May serve as lead in supervisor\xe2\x80\x99s absence; responsible for reviewing and approving others\xe2\x80\x99 work in certain cases

Qualifications

• Bachelor\xe2\x80\x99s degree; Finance, Business Accounting, or similar discipline
• Minimum of 3-5 years of relevant experience in middle office operations, accounting, and trade settlements
• Past experience with third party vendor management of back office or middle office functions
• Working knowledge of the Financial Services industry and mutual funds, including an in-depth understanding of middle office, custody, accounting and investment operations work flows and best practices
• Excellent verbal and written communication skills
• Technical skills capability and experience with low-code programming utilities
• Self-motivated individual with strong relationship building skills and an ability to work well in a team environment, both locally and globally
• Ability to impact and influence others across the organization
• Strong analytical mindset with an ability to synthesize data
• Detail-oriented and capable of multi-tasking and prioritizing in a fast-paced environment to meet deadlines
• Focuses on results and works diligently to accomplish them through evolving circumstances
• Develops unique business insights, generates forward- looking opportunities, and effectively problem solves
• Works effectively with others to create partnerships and implement solutions that benefit our business
• Seeks opportunities for continuous improvement and mentors others by sharing expertise and experiences
• Proficient in the Microsoft Office suite
• Local regulatory licenses may be required

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, religion, creed, sex, gender, gender identity, gender expression, national origin, age, disability, genetic information, ancestry, medical condition, marital status, covered veteran status, citizenship status, sexual orientation, or any other protected status. This policy applies to all areas of employment including recruitment, hiring, training, job assignment, promotion, compensation, benefits, transfer, discipline, termination, and social and recreational programs.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race, color, religion, creed, sex, gender, gender identity, gender expression, national origin, age, disability, genetic information, ancestry, medical condition, marital status, covered veteran status, citizenship status, sexual orientation, or any other protected status. This policy applies to all areas of employment including recruitment, hiring, training, job assignment, promotion, compensation, benefits, transfer, discipline, termination, and social and recreational programs.

Dimensional Fund Advisors