Job Description

The Product Designers we really want to hire deliver real value to real users. In other words, they design stuff that gets built. If you are passionate about bringing simplicity to complex information systems - we have a challenge for you.

What you\'ll be doing

You\'ll spend most of your time trying to simplify very complex products and ideas in order to reduce employee pain points - by looking into processes, policies, procedures and systems that support planning and operation of the bank.

It may be an uphill battle, but it\'s worth it. If you succeed, your designs will enable thousands of people to serve millions of our customers better. We say that, if you can work in a bank, you can work anywhere.

Don\'t worry if you don\'t have the relevant finance/domain knowledge, it\'s something you will pick up along the way, just be sure you\'re eager to learn and be immersed in the fintech world. Besides, we\'re a nice bunch of people. Around here, we go out of our way to help one another.

Here\'s what your week might look like

• You\'ll spend time with our wonderful research team. Together you\'ll try to understand the business goals of your project and, more often than not, meet the stakeholders to redefine the problem statement.
• Once you know where you\'re going, it\'s time to tackle the behemoth tech systems and legal restrictions of a bank. Your product manager will become your best friend. You\'ll message the tech lead more than your parents. You\'ll get a crash course in finance law.
• We do respect the privacy of people with headphones-on, trying to avoid eye contact. So you\'ll have the time to actually produce work you\'re proud of.
• We want to hire people who have opinions, believe in their ideas and are willing to fight for them. But we also want people who can recognise when a better argument or solution is put before them. All of us participate in user testing, and so will you.
• Like we said, producing good work is not good enough if it doesn\'t get built. We love you, Dribble/Behance. It\'s not you, it\'s us. You will meet stakeholders from different departments and articulate your ideas so clearly that you\'ll become an honorary Toastmaster.
• To prepare for those meetings you\'ll need to check the latest relevant data.
• Before you know it, it will be Friday and time for team dinner, drinks or Creative Day (we do something fun and creative together once a month).

Here are the experience and skills we\'d love you to have

• You have 5+ years of experience in Interaction Design / UX Design.
• System Thinking: Skilled in identifying patterns, thinking broadly, and integrating experiences.
• Stakeholder Management: Adept at engaging with diverse stakeholders, building rapport, and effectively communicating your perspective.
• Detail-Oriented: Proficient in managing large volumes of information accurately.
• You\'re an end-to-end designer: you can turn high-level requirements into well-posed problem statements, wireframes, prototypes and helping to get development up to quality.
• And you\'re not afraid to improvise-to think on your feet-when required.
• You can brainstorm the next big thing one moment and still tweak pixels right before launch.
• You work smart and are ready to improve processes.
• You have enough curiosity to stay savvy about industry and UX trends.
• You have confidence in your ideas and the ability to communicate them clearly.
• You follow through-when built, your designs actually look and work like they should. You monitor products after launch and are ready to suggest improvements.

Bonus points

• You actively contribute to the UX community.
• You have a curious mind and like dive deeper into the whys.
• You have personal pet projects you work on for fun in your free time.

Your team and career

You will be part of the DBS Consumer Finance, Everyday Banking team. In the Everyday Banking team, your role will involve working on a variety of payment services, including PayNow, fund transfers, bill payments and more.

You will report to a senior designer. This is an associate or senior associate level role. As your career with us progresses, you will become the lead designer for some of our key projects, contribute to product improvements and help us create more efficient processes.

About DBS

DBS is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia.

We were named the Best Bank in the World by Global Finance in August 2018-the first Singapore and Asian bank to receive this honour.

We want our customers to Live more, Bank less. And we want to make banking invisible.

Every day, there\'s a lot more to explore, experience and enjoy-and a lot less time to do it in. That\'s why we\'ve created banking that\'s fast, natural, effortless. Banking that\'s with you wherever life takes you, instead of taking you away from life. So you can enjoy a lot more life, with a lot less bank.

About the design team

Hi, we are the DBS user experience design team

We create digital products that deserve to be built because they solve real problems in an impactful way with empathy.

How we design

We go beyond numbers

Every dollar means something. No one actually wants money. We want what it can give us. So we acknowledge that money is not really about money. We inject emotion into our products to go from transactional to magical.

We have one profound idea

Because ambiguity is the enemy of good user experience. What is our unique value proposition? Would adding another feature dilute the idea or make it stronger?

Connect with us

https://www.instagram.com/dbsuxd/

https://medium.com/dbs-bank-design

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