Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Strategically manage pricing and fee income to improve product competitiveness and increase profitability of portfolio including the analytics driven pricing model, continuous experiment, and discovery on the price sensitivity segment.
• Design and implement end to end tactical marketing campaigns and initiatives for customer pricing and fees.
• Work with various stakeholders such as customer centre, technology, operations, and analytics to develop, enhance, and implement customer journeys relating to pricing and fees not limited to system enhancement.
• Track, monitor, and analyse the financials. Be the first line of defence to ensure business profitability. Recommend plans and strategies to grow the unsecured line of credit business for overall profitability.
• Work closely with business analytics team and analyse unsecured lending's portfolio for insights and business opportunities.
• Support Unsecured Loans product customer retention related portfolio initiatives.
• To regularly conduct competitors' analysis to review existing product features and pricing to benchmark against the market.
• Perform and implement system-related initiatives and enhancements.
• Participate in horizontal organisation (AGILE) as a dedicated squad member to deliver customer and business outcomes through managing customer journeys.
• Support day-to-day customer enquiries on pricing and portfolio related queries from touch-points and support units.

Requirements

• Bachelor's Degree with a minimum of 3 years of working experience in the Banking Industry is preferred.
• Good grasp of the Unsecured Lending products and/or portfolio activities.
• Strong analytical skills.
• Driven, consistently meeting expectations, and resourceful.
• Good appreciation of financial market trends.
• Independent and self-motivated.
• Strong communication and presentation skills.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.