Job Description

Career Area: Business Technologies, Digital and Data:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you\'re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Our Americas Distribution Services Division (ADSD) provides governance and administration of Cat\xc2\xae dealers across the U.S., Canada, and Latin America. Caterpillar currently has an opportunity for a Senior Business Intelligence Analyst in Singapore.Job SummaryYou will aid in the development of operational excellence, service capacity and capability, and services growth. The Service Excellence team optimizes the useability and reliability of service events data, activates this information, and enables the enterprise to understand, measure, and improve dealer performance.This role will be focused on activating information through efficient reporting and effective visualization. It will include heavy use of SQL within Snowflake environments and common visualization tools such as Power BI and Tableau.What You Will Do: \xe2\x80\x8bThis role gathers, organizes, and reports on data from across the organization with the purpose of provide information and insights that lead to action.Focus will be on Service Events and Information data domain and will include work order, inspection, fluid analysis, warranty and other related data sets.What You Have:Query and Database Access Tools: Knowledge of data management systems; ability to use, support and access facilities for searching, extracting and formatting data for further use.

• Writes, debugs and implements complex queries involving multiple tables or databases.
• Works with aggregate functions, complex joins, groupings, dynamic and embedded SQL\'s (Structured Query Languages).
• Consults on query optimization, interactive queries, testing and verification.

Visualization and Reporting: knowledge of techniques and tools for visualization and communication

• Creates visualizations for data sets using common tools and platforms (Power BI, Tableau, etc.)
• Create and modify database structure to support consumption for reporting
• Modify and evolve previous created reports and visualization
• Manage access to and security to created reports

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Processes large quantities of detailed information with high levels of accuracy.
• Productively balances speed and accuracy.
• Implements a variety of cross-checking approaches and mechanisms.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

What Will Set You Apart:Experience using PowerBI or TableauExperience using SQLExperience with large data sets; including visualization, queryingAdditional Info: \xe2\x80\x8bCaterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at .What You Will Get:Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).Final Details:Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!About CaterpillarCaterpillar Inc. is the world\'s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we\'ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.Posting Dates: May 17, 2024 - June 1, 2024Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Join our .

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