Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

About the position:

The Assistant Supervisor, Operations in general will in charge of the inbound and outbound team. He/ She will report to the Warehouse Manager. This role is responsible for end-to-end activities such as inbound receiving, returns, dispatch, labeling, picking, auditing and delivery processes that are required.

Roles & Responsibilities:

Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed Provide guidance to employees in handling errors, problems, complaints and/or disputes Manage cycle counting program according to SLA Investigate stock discrepancies and feed causes for stock discrepancies through to the operation Investigate internal excess & short picks and feed causes through to the operation Report on any stock adjustments; including the reasons for these adjustments Ensure KPI is met and prompt submission of reports to Supervisor/ Manager Interpret and explain work procedures and policies to staff Prepare and manage reports, manuals, and other documents using a WMS or SAP Initiate and maintain orderly records in compliance with company regulations Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

Min. O Level/ Diploma or relevant discipline will be considered an advantage. knowledge and working experience of supervisory principles and practices. Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills. Strong problem-solving ability teamed with the ability to delegate work. Capacity to manage and maintain an effective team environment. Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management. Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization. Capacity to manage and maintain an effective team environment * Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management