Senior / Client Service Associate, Home Care & Safety (careline / Contract Till 31 August 2025)
Job Description
You will be working in a call centre setting and your main responsibilities are but not restricted to the below:Responsibilities:xc2xb7 Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right informationxc2xb7 Identify and escalate cases to senior colleaguesxc2xb7 Conduct administrative tasks and ensure client needs are followed throughxc2xb7 Any other duties assigned from time to timeRequirements:xc2xb7 Minimum GCE "N" Levelxc2xb7 At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageousxc2xb7 Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environmentxc2xb7 Proficiency in two or more languages/dialects will be an adva
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Job Detail
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Job IdJD1489656
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned