Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
Identify and escalate cases to senior colleagues
Conduct administrative tasks and ensure client needs are followed through
Any other duties assigned from time to time
Requirements:
Minimum GCE "N" Level
At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
Job ID: L3VRWX7VAll Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.comWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd20 Cecil Street, #08-09, Plus Building, Singapore 049705Tel: 69509745EA Licence Number: 02C4944EA Registration Number: R1108448EA Personnel: Tan Lili Gesse