Troubleshoot and diagnose production issues to provide root cause analysis and
resolution
Collaborate with cross-functional teams to identify and resolve production issues
Create and maintain documentation related to production issues and resolutions
Implement and maintain processes and procedures to improve production support
Coordinate with Devops teams to ensure proper deployment of sprint releases
Participate as part of weekend rooster and respond to production issues after business
hours
Identify opportunities for process/performance improvements
We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and enriching training opportunities.