Job Description

Senior Customer Service Executive
Basic Salary: $2800 - $3200

• 5 days work week
• 3 shifts rotating
• 9.5hrs per shift, 45mins break

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests' preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

?Interested parties, reach out to me for more enquires!
WhatsApp: 8229 2038
Chin Racheal (R25157940)
Business Edge Personnel Services Pte Ltd (96C4864)

Skills Required