Managing the company's relationship with its customers by handling complaints and resolving problems . Coordinating with other departments, such as accounting or finance, to ensure that customer requests are processed correctly. Creating training programs to improve customer service skills among team members.What is the responsibilities of a customer service manager?
A Customer Service Manager, also known as a customer service manager, ensures that the customers of a company are satisfied. Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals .
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