Senior Customer Service Representative/ $4000 $4500 / Buona Vista #ect
Singapore, Singapore
Job Description
Description
Duties:
- To manage and process customers\' orders in efficient and accurate manner as assigned by the Line manager
- Close and timely co-ordination with internal and external parties on order fulfilment
- Prepare relevant documentation for shipment and deliveries including L/C documentation
- Timely invoicing to capture sales revenue
- Receipt and entry of Customers\' Complaints/Feedback into Quality Management System, and assist with the RMA process, including credit/replacement requests as part of complaint resolution.
- Handling of L/C negotiation where applicable
- Continuously seek improvement on order processes, procedures and system related enhancements
- To support ad hoc task assignments
- Diploma or higher with a minimum of 5 years working experience in handling orders and customer service function, preferable with MNC and in the healthcare industry with exposure to handling inventory management
- Must be able to interact with people at all levels within the organization and strong problem solving skill
- Must have good understanding of trade terms
- A hands-on person with a keen eye for details and team player
- Self-driven, capable of multi-tasking, and able to work independently and effectively to meet deadlines,
- Be able to take work pressure
Email: chloetan@recruitexpress.com.sg
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Tel: 67373328
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Specialization
Customer Service
Procurement / Buyer / Merchandiser
Transportation / Logistics / Supply Chain
Location
Central, West
Employment Type
Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin\'s email
Email: chloetan@recruitexpress.com.sg
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Tel: 67373328
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1351458
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned