Job Description

Works closely with Platform Specialists to receive detailed business/user requirement specifications that identify the goals of the program. Assists with the preparation of a technical requirements document, including systems and flowcharts that diagrammatically show how the information will flow through the computer and its peripheral or related equipment. Analyzes business requirements and ensures that the designed solution meets those requirements Transforms the detailed requirements into a complete, detailed systems design document that focuses on how to deliver the required functionality. Performs proof of concept if required. Compiles detailed technical specifications based on their designs for developers or IT Programmers to implement. Converts a design into a complete information system. This includes acquiring and installing the systems environment, creating and testing databases, preparing test case procedures, preparing test files, coding, compiling, refining programs, and performing test readiness review and procurement activities. Ensures that throughout the development phase, the process is documented including the development procedures for application use and security. Examines any program errors in logic and data and makes the necessary recommendations to correct the program as required and/or escalate the problem accordingly. Works with the required teams to assist with the installation and deployment of the application. Assists with the resolution of any problems identified in the integration and test phases. Supports all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs) for the business. Writes and distributes the task descriptions in a production environment to operate and maintains the solution that has been designed and implemented. Assists with post-implementation process reviews. Performs any other related task as required.

Knowledge and Attributes:

Advanced knowledge on multi-technology application design best practices. Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage. Ability to work with abstract concepts and have sound problem solving and analytical skills. Advanced technical understanding of development and platform engineering. Excellent client-centricity with the ability to focus on business outcomes. Highly organized with excellent planning skills. Advanced communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients. Ability to demonstrate impeccable attention to detail and work well within a team environment. Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly. Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools. Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the software build, test, and deployment processes. Advanced knowledge and experience with deployment and release management across environments. Advanced knowledge of Automation tooling and source code repositories.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology or related field. Relevant DevOps certification preferred. Relevant Agile related certification preferred. Relevant certification of cloud platforms and services, for example (but not limited to) AWS, Azure, GCP. Relevant certification of scripting and programming languages, for example (but not limited to) Bash, Python, Ruby.

Required Experience:

Advanced years of Software Development and Support experience. Advanced years of experience deploying software solutions to clients in an outsourced or similar IT environment. * Advanced years of experience working in a multi-team environment across multiple geographies Programming/development experience including Agile processes such as SCRUM, KANBAN.