Job Description

Edelman Singapore is seeking an exceptional, confident Senior Client Executive (Social Media/ Digital) to join our team. You will be responsible for managing day-to-day account management and have an eye for detail as well as a drive for perfection. Passionate about the latest news in marketing and social media space, and cares for the performance of junior team members - relating to client service, consulting and quality control on multiple, sizable pieces of business. If this sounds interesting to you, read on! \

What you will be doing:

• Supporting Manager(s) with research, strategy, planning, and execution of social media/ digital marketing campaigns - mainly across social media space, but at times, website, email marketing, analytics, paid media, SEO, and SEM.
• Working closely with the paid media colleagues/ partners on i.e., Social, Search, Programmatic, Native, Display, campaign strategies, planning, optimization, and reporting.
• Applying an understanding of creative platforms, analytics, social media management tools, social listening, web crawls, paid amplification, paid data, and reporting.
• Leading day-to-day account servicing and management of 2-3 key client accounts independently and overall scope delivery, ensuring quality and operational performance, knowledge of budgeting and profitability, ensuring deadline adherence, reaction to industry trends, and ensuring plans map back to the client objectives within budget.
• Assisting with new business pitches - supporting Manager(s) end-to-end from deck planning, execution, pitch strategy and budgeting to client presentation.
• Developing a basic, informed understanding of performance marketing, to provide paid media oversight and client consultation, with the ability to react and optimize media spend according to the data.
• Demonstrating an understanding of integrated communications marketing and the ability to manage integrated projects with a focus on digitizing the transformation of projects through digital.
• Driving an audience-first and data-driven approach to managing creative output for digital platforms, in collaboration with the creative & studio team.
• Upskilling junior executives and interns on digital skills.
• Staying up to date with industry trends, competitor activity and latest innovations.

What is required of you:

• At least two years of relevant experience in social media/ digital marketing and/or related fields, including digital campaign management, integrated campaign management, digital consulting, etc, in an agency setting.
• Bachelor\'s degree in a relevant field from an accredited college or university.
• Detailed understanding of social analytics across channels with the ability to synthesize data from many sources into actionable insights. Bonus if you have hands-on experience developing insights from social listening.
• Experience in growing and maintaining social communities and developing content on social platforms.
• Experience with basic paid media campaign planning, execution/setup and optimization.
• Experience working within a broader digital marketing ecosystem (including search, content, media buying, partnerships, demand generation, CRM, and/or B2B marketing) with an aptitude to develop additional skills.
• Familiar with best-practice integrated social media marketing/ digital marketing communications tactics and tools and the ability to appropriately recommend them to executive-level clients and lead the execution of all related projects in-house.
• Demonstrates an understanding of clients\' businesses and their objectives, as well as their key stakeholders: consumers, employees, investors, regulators, sales, marketing, media, vendors, partners, and other businesses/organizations, etc.
• Ability to build lasting relationships with clients for business development.
• Ability to manage a spectrum of small to large projects, teams, and multi-task on high-impact accounts, delegate and manage assignments and accurately evaluate juniors\' work.
• Ability to act as a daily client contact for multiple clients simultaneously and possesses a track record of detailed, responsible, client-related finance management, including comprehensive management of client budgets.
• Demonstrates passion and patience to impart knowledge to peers and juniors.
• Superior written and verbal communication skills.

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Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age\'s 2019 A-List; the Holmes Report\'s 2018 Global Digital Agency of the Year; and, five times, Glassdoor\'s Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

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