Job Description

Job Category: Kroll Business Services
:
Kroll is a global leader in risk advisory and financial advisory. With a rich history spanning decades, we empower organisations to confidently navigate the complexities of a rapidly evolving business landscape.
Kroll Agency and Trustee Services (KATS) provides independent, conflict-free, third-party agency and trustee services across the loan and bond markets. We have developed our strong reputation by delivering proactive and bespoke services and currently manage over 900 transactions globally.
REQUIREMENTS:
Leadership & Operations

• Lead and manage the Singapore service delivery team, ensuring accurate, timely, and high-quality execution of mandates.
• Allocate and oversee new deals, balancing resources across the existing portfolio.
• Manage performance, appraisals, coaching, and recruitment of team members, fostering a culture of excellence and collaboration.
• Take a lead role in daily WIP meetings and ensure cohesion between Transaction Management, Business Development, Operations, and Client Services.
• Act as escalation point for clients, intermediaries, and internal teams, ensuring issues are resolved effectively.
• Monitor KPIs and MI reporting, and present updates to the APAC Head and KATS senior management.

Business Development & Market Growth

• Originate and secure new mandates, with a particular focus on building deep relationships with law firms, sponsors, advisors, and financial institutions in Singapore.
• Act as a senior representative of Kroll in the Singapore market, engaging with industry stakeholders at conferences, forums, and networking events.
• Support the APAC strategy by identifying opportunities for growth, new products, and cross-sell opportunities across Kroll's services.
• Work closely with marketing to raise brand awareness in Singapore and increase market penetration.

Governance & Client Service

• Ensure adherence to risk management, regulatory, and compliance standards within Singapore.
• Act as the principal point of contact for the Monetary Authority of Singapore.
• Deliver best-in-class client service, maintaining Kroll's reputation as an independent and trusted partner.
• Maximise portfolio profitability and ensure sustainable long-term client relationships.

Qualifications:

• Proven experience as a Senior Transaction Manager and/or Head of Transaction Management at bank trustee or similar independent agency and trustee provider.
• Demonstrable ability to manage teams, drive client engagement, and deliver business growth.
• Excellent relationship management skills, particularly with law firms and other professional intermediaries.
• Excellent written and verbal communication and reasoning skills.
• Strong product knowledge of the bonds and loans market
• High level of accuracy and attention to detail and the ability to operate and manage a team under a pressurised and fast paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
• Bachelor's degree in a relevant field; legal qualification is a plus.

About Kroll
Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com.
#LI-DNI

Skills Required