Job Description

About the Job
We are looking for a passionate and inquisitive individual to join our team. This individual will perform agency evaluations to analyse trends identify and address potential gaps. He/she will consistently review the areas for improvement and implement enhanced framework suitable for the business.
Provide support for day-to-day operations by assisting with the team's functions. Adhoc training for representatives in the sales advisory process and point-of-sales system
Assist in monitoring competency standards required of supervisors and representatives to ensure alignment with regulatory and industry guidelines
Ensure timely reviews and follow up with representatives on cases triggered by Company approved monitoring system, and information via other sources reported to the department
Assist in developing and implementing communication plans on competency standards
Engage and coach representatives and supervisors in areas of sales activity, quality of sales / sales management, and training needs as and when required
Perform trend analysis to detect potential sales advisory and market conduct risks. Updating of SOPs and internal guidelines when required
Address all queries and concerns from various internal and external stakeholders
Assist in the execution of special projects / initiatives and perform other work as required to meet business needs
Highlights any potential concerns /risks and proactively shares best risk management practice
Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
Highlights any potential concerns /risks and proactively shares best risk management practices.
Qualifications
Degree holder and above in related discipline (Banking/ Business/ Finances/ Accounting) preferred
At least 2 - 3 years of experience in Financial Services or insurance industry would be an added advantage
CMFAS qualification (M5, M9, M9A and HI) would be an advantage
Proficient in MS Office (Excel, Word, Outlook and PowerPoint). Good knowledge on data mining, data analysis would be an added advantage.
Strong interpersonal and communication (verbal and written) skills. Able to influence and manage a wide range of stakeholders.
Meticulous, professional, able to work well independently and as part of a team. Positive attitude, driven, motivated, and proactive in supporting th team.
Strong analytical skills and demonstrate ability to make sound judgements.
High level of integrity, takes accountability of work and good attitude over teamwork.
Takes initiative to improve current state of things and adaptable to embrace new changes.
High level of integrity, takes accountability of work and good attitude over teamwork.
Takes initiative to improve current state of things and adaptable to embrace new changes.

Skills Required