Job Description

Key Responsibilities

E-Commerce Operations


Oversee day-to-day e-commerce activities across various online platforms Support and guide the e-commerce team to ensure smooth operations and timely fulfilment Coordinate with logistics and internal teams to maintain a seamless customer experience
Product Listings & Campaigns


Manage and update product listings, pricing, and content across online marketplaces Plan and execute promotional campaigns in line with marketing strategies Monitor performance and recommend improvements to increase visibility and sales
Reporting & Coordination


Track and analyse sales data to prepare regular performance reports Collaborate with internal teams on inventory, marketing, and operations planning Suggest process improvements to enhance workflow efficiency and overall performance

Requirements

Diploma or Degree in Business, Marketing, E-Commerce, or a related field Minimum 3 years of experience in e-commerce or online retail operations Familiar with e-commerce platforms Proficient in Microsoft Office Detail-oriented, organised, and able to work independently in a fast-paced environment * Strong communication and interpersonal skills, with the ability to guide and support a team