Job Description

We are looking forward to working with a passionate and skillful talent in the field of Factory Integration at Singapore.
Your Role
Key responsibilities in your new role

• Operational Excellence
• Ensure seamless communication with stakeholders with prompt response and resolution during operation crisis
• Develop operation tools to improve stability and efficiency applying business analytics mindset and State of the Art Technology
• Key User interface for Operation Review at the local site and manage stakeholders' expectation
• Problem Management
• Drive problem investigation and root cause analysis for recurring incidents across multiple factories
• Standardize the workaround solution to contain the issues and follow up with Solution providers for permanent fixes to be deployed
• Collaboration and Knowledge Sharing
• Foster collaborative problem-solving across functional teams
• Conduct domain/process trainings to Operation Level 1 and Level 2 support team
• Project Delivery and Transition
• Lead and drive global UAT and ensure smooth transition to operation team
• Involve in Solution Requirement Engineering

Your Profile
Qualifications and skills to help you succeed

• Working Experience
• Min. 5 years related experience in semiconductor or electronic manufacturing industry is preferred
• Experience with applying ITIL in IT service management in incident and problem ticketing
• Possesses a 'hands-on' approach towards work and good initiative and outspoken
• Excellent communication and interpersonal skills, and able to work both independently and a team player in a global setup
• Good command of English language
• Software/Technical-skills + Level
• ITIL Foundation
• System Design Thinking, knowledge in analytical tools andtechniques to analyse problem and formulate solution
• Experience of database system and/or development (e.g. Oracle PL/SQL,SQL scripts, MS SQL)
• Experience in Lowcode Outsystem development
• Profound Knowledge of MES application and data modeling, eg Camstarand Data Structure
• Advantage if have below profound knowledge of:
• Application maintenance and/or development in Windows environment (.net, C#)
• Data analysis and AI RAG development with tableau, python and llama
• Distributed systems and middleware (e.g. TibcoRV, MQ series)

Contact:
Sherlene.Ong@infineon.com
#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

Skills Required