Job Description

The Role Responsibilities

As a Senior Engineer, QA & Testing, you will play a critical role in making the internal state of the bank\'s application and infrastructure services visible to stakeholders for troubleshooting, performance analysis, capacity planning, and reporting. You will develop the QA and testing automation for the bank\xe2\x80\x99s central monitoring and observability platform and tooling that will enable product owners, developers, and operators to efficiently trace performance problems to their source and map their application performance to business objectives. You will lead the test standardization and automation of the central observability platform delivery:

• Test Engineer will be the primary working with test lead for testing of the product requirements.
• Should be able identify manual activities that are candidates for automation.
• Develop and document test plan
• Develop testing scenarios and framework to meet the testing mandate.
• Author and maintain Test Management Plan documentation
• UI & Backend testing experience
• Must be able to build hybrid frameworks where possible
• Candidate is responsible for precise test execution and validation of test results.
• Must work closely with manual testers and developers to understand project requirement and plan testing automation activities.
• Candidate will work under minimal supervision to carry out procedures and execute testing to ensure that the platform meets product and services requirements.
• Will be responsible for maintaining and improving automaton metrics and published periodic reports on ROI
• Should be able to support Functional Testing using Manual & Automation Approach

Strategy

• Awareness and understanding of the TTO\xe2\x80\x9925 business strategy and model appropriate to the role. Support and the enablement of the Central Monitoring & Observability strategy, goals and objectives by enabling testing automation of Central Monitoring & Observability Platform for delivering value to the Catalyst and Tech Simplification programmes.

Business

The Monitoring & Observability Platform team is a global team ensuring the design, development, delivery & support of the bank\xe2\x80\x99s central monitoring and observability services for all TTO teams (technology domains).

The ideal candidate will possess a deep understanding of in one or more of the platform technologies (Elastic Observability, Grafana Observability or ITRS Geneos) and its other required capabilities, such as Kafka messaging, database management, integrating advanced technological tools and techniques, and overseeing large-scale enterprise-level implementations, including QA and testing capabilities:

• Managing regression packs and maintaining automation suits
• Must be comfortable with Cucumber and Genie frame works and Jenkins
• Automation estimation tools exposure
• Must be able to work across different flavours of data bases such as Terra data, Hadoop etc
• Must have good SQL knowledge and exposure to automation of data testing
• Experience of working with CD/CI pipeline will be desirable

Processes

As a Senior Engineer, QA & Testing, you will play a crucial role in ensuring the stability, reliability, and performance of our applications and platform, thereby enabling our organization to deliver exceptional services to our internal stakeholders. Adhering to the Enterprise SDLC (eSDLC) framework and guidelines is critical for success:

• Senior Engineer, QA & Testing will be responsible to ensure that the organization defined testing standards are adhered to with respect to eSDLC and TDA processes. He/she is also responsible for ensuring that the testing approach and execution process is in compliance with audit requirements.
• Conduct RCA for production defects/Incidences, and enhance test coverage accordingly
• Must be capable of strategizing, planning and identifying test scenarios for automation
• Must ensure end to end coverage of test cases and the execution of the same
• Should execute test cases and establish traceability as per org standards
• Candidate should be able to drive calls and run defect triage meetings to analyse the root cause
• Should have the capability to analyse test metrics and prepare effective reports to showcase the ROI to the management
• Must have worked in agile methodology

People & Talent

• Senior Engineer, QA & Testing must exhibit excellent team player qualities and ready to work, support and groom the junior members whenever and wherever needed.
• A good problem solver and a person who can display role model characteristics should be good fit.
• Must have good people skills, especially diplomacy and advocacy skills
• Candidate must show growth in skill set and have an appetite to learn and grow

Risk Management

• The ability to interpret the Group\xe2\x80\x99s technical and security (ICS) control requirements and information to identify potential risks and key issues based on this information and implement appropriate controls and measures to mitigate or minimize risk to the Central Monitoring & Observability platform delivery.
• It is a very important responsibility of the Senior Engineer, QA & Testing to identify and foresee any Risks that may inhibit his/her day-to-day activities thereby causing impact to delivery. Candidate must have the potential to foresee such risks, come up with mitigation plan and clearly put forward to the management

Governance

• Awareness and understanding of the eSDLC framework, in which the TTO software delivery operates, and the requirements and expectations relevant to the role.
• Responsible for adhering to the effectiveness of the central monitoring and observability platform deliver governance, based on oversight and controls of the eSDLC framework.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TTO CIO Development teams
• TTO Product Owners
• TTO SRE / PSS
• ET Foundation Service Owners

Other Responsibilities

Embed Here for good and Group\xe2\x80\x99s brand and values in the Central Monitoring & Observability Platform Team, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

• Participate in solution architecture / design consulting, platform management, and capacity planning activities
• Create sustainable solutions and services through automation and service uplifts within monitoring and observability disciplines

Our Ideal Candidate

• 6+ years of IT experience
• Training: Agile Delivery, DevOps, Test Automation
• Certifications: Any, such as selenium certification, cucumber certification, ISTQB foundation level automation tester, certified agile software test professional (CASTP), certified software test automation specialist (CSTAS)
• Education: Degree

Role Specific Technical Competencies

• Application Testing
• Performance Measurement and Tuning
• Software Quality Assurance
• System Testing
• System Testing Tools (Automation tools such as Java, Python, Selenium Web Driver, Junit and/ or Test Ng)

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Standard Chartered