Job Description

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Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore\'s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai X is the growth accelerator and venture building arm of Mandai Wildlife Group that sparks, catalyses and accelerates innovative ventures in completely new domains that drive growth and impact at scale.

Job Duties and Responsibilities

This role will report to Senior Manager and provide administrative support in managing daily matters of the department, support sales managers in order processing, sales contracts, database management and financial reports.

\xc2\xb7 Provide a range of administrative and support services to meet the business needs of the team/unit.

\xc2\xb7 Handle daily incoming calls, online corporate inquiries and booking requests.

\xc2\xb7 Respond to and resolve complex enquiries and issues to ensure the provision of accurate information, and the timely and effective resolution of issues.

\xc2\xb7 Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible.

\xc2\xb7 Process corporate membership applicatoin including billing and contract preparation.

\xc2\xb7 Responsible for processing purchase orders and invoices and ensuring compliance with relevant policies and procedures.

\xc2\xb7 Work closely with sales managers to carry out daily tasks in meeting business objectives and deliverables in an accurate, efficient and effective manner.

\xc2\xb7 Provide administrative support in meeting presentations and processing sales financial reports weekly.

\xc2\xb7 Perform any other ad-hoc duties assigned by line manager.

Job Requirements

\xc2\xb7 General Diploma in any discipline.

\xc2\xb7 Minimally 3 years of relevant experience working in similar role and/or tourism industry.

\xc2\xb7 Proficient in Microsoft Outlook, Excel, Word, PowerPoint and generating statustic report.

\xc2\xb7 Self-motivated with an analytical mind, numerical and excellent problem-solving skills.

\xc2\xb7 Experience in SAP system in order processing will be an added advantage.

\xc2\xb7 Possess excellent written and spoken communication, interpersonal and organisational skills.

\xc2\xb7 An independent team player with detail-oriented, proactive, adaptable to a dynamic, fast-paced environment and ability to do light lifting task.

\xc2\xb7 Pleasant, friendly and warm disposition.

\xc2\xb7 Able to work on weekends and Public Holidays when required.

Specialization : Sales and Experience Development
Type of Employment : Permanent
Minimum Experience : 3
Work Location : Corporate Office

Mandai Wildlife Reserve