Job Description

Responsibilities

• Conduct initial consultation with participants using data gathered from a digital health platform

• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources

• Use data and analytics to track participant progress and adjust plans as needed

• Monitor patients adherence to the program and encourage continued participation

• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges

• Communicate effectively with patients via phone and nudges

• Support administrative task, such as maintain accurate and confidential client records, scheduling appointments

• Consolidate and routinely update the list of existing activities available within Queenstown community and amongst partners

• Stay up-to-date with the latest digital health technologies and trends
• To perform any ad-hoc tasks

Related Performance Indicators

• Successful contact with patients

• Ensuring patients well-being through monitoring of the dashboard and telephonic review

• Provide information on programs available in the community for lifestyle modification

• Successful appropriate connections made to benefit participant in linking up healthier lifestyle

• Clear and complete documentation and reporting of processes and interventions done

• Maintenance of existing activities with partners in the community

• Positive patients\' experience

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Diploma or Bachelor\'s degree in a relevant field (e.g. Nursing, Healthcare Administration, Pharmaceutical Sciences)

• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.

• Self-motivated and able to work independently and manage a high volume of patients

• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage

• Passion for health and wellness and desire to help others improve their well-being

• Strong understanding of health and wellness principles and ability to apply them in a virtual setting

• Willingness to learn and adapt to new technology

• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook

• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact \'careers_alexandra@nuhs.edu.sg\' to understand more on the role. Please indicate the position that you are interested in the subject heading.

National University Health System